Clear pricing. Good comms straight from the start. Easy to complete all documents online in advance. Regular check in from team prior to move in. On arrival, Verne was expecting us and gave us a very professional overview. The unit was very clean.
Excellent moving in experience and check in online v good
The Receptionist was very helpful and provided great customer service. I also saved some money from the advice provided.
Very friendly and efficient check in , took the time to explain everything clearly. Clean throughout.
Lovely n person to book in due to health issues however my Son & Daughter took my items for me. The staff were very obliging & found a solution so he could do this for me.
Booked the wrong size space, was shown a bigger space and given a very good price on the upsize. So very helpful, every step of the way. Couldn't have asked for more! Great advice, great support and customer service. Really happy I chose Big Yellow!
very efficient, with timely responses to emails very friendly customer centric staff which are a credit to the company detailed induction and thorough induction to my unit, even set up my combination padlock
Very helpful staff, excellent attention to detail. I got the best possible storage unit for my needs and moving everything in was painless.
Vernon was very helpful and welcoming; everything was explained well and all our questions were answered.
Verne was fab.