Quick to respond to queries and very helpful, solving problems
Martin
3 Nov 2024
Quick to respond to queries and very helpful, solving problems
Friendly service
website response and email communication was clear and prompt. Emma, who was on reception when we visited to make a final decision and complete booking was very competent and helpful. She fully explained the options and helped us make a decision about what was best.
A scan barcode to enter would be much easier than having to type a number. Pricing isn’t clear and transparent.
Ease of service and friendly interaction. Prive and flexibility.
Very professional and Kind
Lee was brilliant, made the check in process really easy for us and really when the extra mile when checking in to ensure we had everything we needed from Day 1.
Friendly and efficient The process for using the facility was clearly explained
Good prices and a very pleasant atmosphere. Very helpful staff.
Friendly staff who were always happy to help. Emma was very informative and a great ambassador for Big Yellow... I was shown around the depot and looked at the various different lockups. Nothing was an issue and i change the size of the lockup at last minute without any fuss or issues.