Very friendly and helpful. Supported me to make the arrangements long distance and to make sure the handover of storage from the delivery people went smoothly. Very knowledgeable staff and reassuring
Vern was very friendly and efficient in explaining how everything worked and helped get us checked in promptly
Vernon was most helpfull ,showing me round the building to where my locker was,explaining how to enter the building,where to park my car for unloading,explaining i had a voucher to use any time towards cost of buying storage boxes ic needed,vernon is an asset to the company.
Friendly and kind. Listened and accommodated. Nothing too much trouble. Explained the procedure really well. Thank you to the team.
Professional. Informative.
Service was fantastic, everyone one of that staff that seem to me was very friendly and very helpful . There was a new gentleman training who was still learning the system I was happy to wait a little longer to help him, they even made a me a bru while I waited . Absolutely brilliant in hear
Organising storage with Big Yellow was completely stress-free, I was talked through the process and given a quote quickly. The team have checked in with me multiple times in the run up to moving in. Everyone has been friendly and personable. I feel confident that my belongings will be safe with Big Yellow.
Everything from start to finish, very helpful and polite, all staff members are very helpful and try to work around any potential issues. I highly recommend big yellow in swindon.
Very quick check in if you spend time with online check in
staff very helpful and gave excellent advice