We have been regular customers for over 10 years - but have never commented on this survey site before. We were treated very well - as always. The assistant was polite, efficient and explained things easily and confidently.
We dealt with both Adam and Vincent both were very helpful with everything and couldn't do enough to help
No problems. Am a regular customer so used to the process.
Terry and Adam are very professional and very helpful.
Adam was excellent. I was in new Milton when I rang him, on a Sunday morning, to see if there was any remote possibility there was a unit available. He was very calming very understanding and able to recommend a unit to suit my needs, and willing to organise it all instantly
My initial enquiry was handled well. Big Yellow were more expensive than the company I was going to use but Adam talked me through the additional insurance costs and how Big Yellows initial cost would actually be less. A deal was also offered making Big Yellow more cost effective over the length of time storage was required. Move in was trouble free and I was assisted with late access on move in day. Thank you
Very well
Very easy made the enquiry the night before and was called first thing in the morning
The staff were very helpful and were able to answer all the questions that I had about the process
All staff upon initial enquiry were amazing. Friendly, welcoming and understanding. Everything was done with efficiency and thoroug