Big yellow storage was very easy to find on the internet and because they have a local landline you actually get to talk to a real human being without having to go through an automated system!!!!! The staff were polite, helpful and very clear and easy to understand
Initial enquiry was very helpful and your employee Vincent, was very professional and particularly helpful as I had never used big yellow or any other storage facility before
Overall excellent, staff on hand were extremely knowledgeable and helpful - whole process very easy.
Easy and straight forward
The whole procedure was handled with a high level of efficiency I was very impressed with the service I recieved
Adam was absolutely fantastic, he had time for us, and dealt with what we was looking for wonderfully, excellent service and sell, and welcomed us outstandingly, even made us a lovely coffee to keep us warm, thank you adam
Friendly, helpful staff made everything very easy
Was extremely easy to sort out. All done over the phone and I had a couple of enquires that I went into store and Vincent & Michelle was extremely helpful. Nothing was too much for either of them!
Found all the staff very friendly and didn’t feel like I was asking any silly questions !
Vincent was the staff member who explained everything to me and showed me the size of the lock-up. Just as well as I required a bigger one than originally thought. The whole process was very quick and easy.