Customer reviews for Swindon Self Storage

Excellent, professional, knowledgeable and enthusiastic

Good.

Very good

Efficient

Very good service. All advisers in the Swindon office were all very good and were clearly proud to work there

We have been totally satisfied with all aspects of the service provided.

Everything was excellent. Mark at the Swindon Branch gave us his full attention, explained everything we needed concisely and his upbeat manner and general demeanour was very good

Very pleased with all aspects of the service.

From the first point of call with Gemma and following telecoms with James, Bella & Mark, I was really impressed with all of the staffs telephone manners. Helpful,polite,imformitive,friendly and willing to go the extra mile if needed. I have to say this is rare in the UK but your staff have mastered the art of excellent customer service. The only grumble I have is the facility. Outside lighting for the loading bay is really essential in the dark and this was annoying. Customer toilets are also really needed after a long drive to your facility and then hours to unload and store. I did kind of feel that for a company that displays such good service, you would of taken these into consideration. Thank you again for all your help so far and I hope my stay continues to be as great. :o)

The staff were very helpful, as we did had an issue with the quoted prices. They resolved this minor issue quickly and to both our satisfaction. The storage area was very clean and the staff took time to explain the entrance policy as we required late access on the first date. I found this a relaxing point, of a very stressful day!!!