at big yellow, from day one we have had excellent customer service, starting from the quote all the way to the moving in day! we were shown our room and how to use the security features to get in and out!!.. i would recommend big yellow to everyone!
The Swindon store employs a great team of staff, professional, warm, helpful and knowledgable about their jobs and about moving/storage in general, providing lots of hints and tips. The store is clean, tidy and access is simple but secure. I will be recommending them to friends and family.
Moving is always difficult and sometimes very frustrating, the staff always helped me during all the stages of this process with good advises, amazing service and showing a lot of understanding.
only fault we could not store our ladder because no access to upstairs
The whole process was excellant from booking up online to going into the Swindon Depot. The online procedure is very clear and easy to use.The Staff in the Swindon Depot are very friendly and helpful.The building and facilities are first class and the rooms clean and very secure.I would recommended anybody thinking of using a storage facility not to hesitate and use BIG yellow . Great value for money too. Many Thanks
I cannot thank the staff enough for their friendliness, helpfulness and patience. I must have rearranged my 'move in' date about ten times, but it was never too much trouble and the team never ceased to be personable and polite. When I finally moved my things in, last weekend, Mark was incredibly helpful; my friends were remarking as we drove home on how impressed they were with the service. Once again, many thanks to everyone at Swindon for your tireless, cheery attitude.
Hi the only comment I would like to make is that there are square pillars in some of the rooms which makes it hard to fit some items in. Thanks Avril Clewer
Service from BY Swindon was always excellent, facilty being clean and secure at all times.
Marcus at Greenbridge couldn't be more helpful and friendly if he tried!!! He made the daunting task of moving furniture relaxing!
From the moment we called to this date big yellow storage have done everything they can to help our move go more smoothly. As we are buying a new build property it has been delayed several times and big yellow have been very understanding about us moving dates. The staff are fantastic and are always happy. Overall big yellow are great and have made our move less stressful.