Having turned up at my pre-booked and paid for storage unit to discover they had closed early due to the football, (guess you get what you pay for!) finding big yellow open was a life saver. The location wasn't ideal and they were a bit more expensive, but the staff were great. As I arrived only 40 minutes from closing the out of access was very handy. I would recommend and would use again.
Extremly helpful and friendly staff they made a difficult move much easier. Did not chase money but offered helpful advice and excellent service. Easy access to storage we are very happy.
I have a problem with the 'cut-off' corners though - we have boxes to store, the cut-off corner makes it a pain - we had worked out the size of the unit and how many boxes will fit - we have had to adjust that. The small units should be in the row, not on the corner - you lose quite a bit of usable space.
Staff very helpful, good security and peace of mind.
I have a reasonable amount of storage space at BYS and a lot of deliveries. The staff go out of their way to help with deliveries and helping me with storage solutions that work for my situation. Thanks
I found the service at the Swindon Branch very efficient and very helpful. The staff are always available to help. Good customer service, which is a rarety these days. Good customer service goes a long way and it cost nothing to be polite.
I wanted to store house contents whilst waiting for my new house to come free. Big Yellow performs that function perfectly.
Staff are very helpful nothing was to much trouble, only around the corner from where we live would recommend
Used store because it's close by. Easy to use with the extended hours. Friendly staff who explain things well. Like the security. Costs reasonable for first 8 weeks but like most storage firms, gets expensive after unless you switch which is hassle but costs for me are most important.
The service provided by Big Yellow both during the telecon booking, and when we arrived on site was excellent. Having not used storage before they offered practical advice on room sizes, packing (well worth using their boxes) and did a call check to confirm all ok prior to our arrival. When we got there we had a time pressure for teh van return and found the registration to be quick and easy and the facilities very amenable. All in all very happy with the service provided. I would recommend Big Yellow for storage in Swindon and the 8 weeks 1/2 payment rate makes it very cost effective. All good. John K