Very friendly and efficient staff. Location was good, easy to find. Storage was clean and secure. Good arrangements for ease of access to the storage facility. Would definitely use again.
We were very happy with the service we received from Swindon, would not hesitate to recommend or to use again if we needed storage. Thankyou
The staff were friendly and efficient and setting up access to the storage facility was quick and easy. The security measures in force seem robust but simple to use and actually using the facility is made easy by the provision of trolleys.
The big attraction for me was the flexible plan that was arranged by the expert, staff before I decided to store my items and the offer of a promotial deal with flexible payment options. This gave me the confidence in ensuring that should my circumstances change...which they did! Storage solutions at Big Yellow could aslo change allowing trouble free peace of mind storage for my items whilst I relocated home.
I have used Big Yellow for over 3 years and have found it to be a good place for self-service storage without any hassle. I have recently down-graded to a smaller space as I have sought to reduce storage costs. The process was very easy. I would like to see extended opening hours beyond 6pm for at least one evening between Monday and Friday to allow access for those who are unable to visit the store during normal daytime working hours.
Very safe, professional service, ease of access and availability to access most of the time. Generally pricey, but we had a special offer deal, so can't complain. It's only the prices that would put me off in future. Thankyou.
The lights are always turned off even when there are people in the building. 6pm is also a bit early to close.How about 8-9pm during weekdays for those who work. Increases of prices that are way above the rate of inflation.It's a basic building with few staff . To be honest,is it really worth offering a 'prize' of
This is the second time with have used the facilities of big yellow - previously before at the Cardiff storage. Staff have always been polite and extremely helpful. Would use them again in the future as we tend to move around alot and would recommend them to friends!! Keep up the good work.
The Swindon storage centre was excellent. Very helpful and convenient. Cost effective for the purpose of moving house. Out of hours facilty was fantastic and easy to use. Will defo use again no hesitation.
Very pleased with the service we got from Swindon store. The staff were very helpful and nice.