Customer reviews for Tunbridge Wells Self Storage

Alex and Hannah where fantastic. They could not have been more helpful. They exampled everything clearly to me and if I had any questions they answered them

Friendly, explained in detail without me feeling stupid as first time using storage. Knowledgable about our short and longer term needs.

Nick & Alex at tunbridge wells branch have been absolutely fantastic, nothing too much trouble and especially in taking the storage room earlier than planned ! Cannot rate them highly enough!!

straight forwards, fast and efficient service.

ALEX HAS ALWAYS BEEN EXTREEMLY EFFICIENT, PROFESSIONAL, KNOWLEDGEABLE AND VERY HELPFUL . I HAVE RETURNED TO BIG YELLOW BECAUSE OF THE SERVICE I HAVE RECEIVED FROM HIM. EXEMPLORARY MEMBER OF STAFF FOR BIG YELLOW

The guys were very helpful and professional

Over the course of my booking, I spoke to several members of staff - all of whom were extremely helpful.

Good customer service and easy to negotiate the storage facility.

We have used Big Yellow in Tunbridge Wells four times now and on each occasion found the staff very helpful. The facilities are good and there have always been units of several sizes to choose from. The Store Manager checked us in on this occasion, rather late in the day as we were held up, but he didn't seem to mind and remained cheerful even when we asked if we could have a bigger unit having actually seen the one I had reserved. He couldn't have been more helpful and made us feel very welcome.

We were booked into unit B09. Unfortunately, when it came to moving in (signing contracts), we had found that the room had been double booked. Nick was very helpful in organising a similar unit.