Customer reviews for Watford Self Storage

Very well

staff very polite and totally professional and very knowledgeable made everything simple and easy.Victoria is a credit to your watford branch and Learna Bell was outstanding aswell

Good service from Victoria, very helpful but then there was some confusion when I came back as a discount hadn't been processed/approved

Extremely well

Victoria and her colleague were excellent. I would hire Victoria especially for any team. I’ve rarely come across such a competent leader. Excellent service provided.

I dealt with Debbie from head office and Victoria at the site and both were very helpful and friendly

Having checked in on line I was surprised by the length of time it took to complete the process in store.

This transition from start to finish was an absolute pleasure. Everything was made so simple and the customer service was second to none. In fact, never in my life have I been so satisfied with a service. The representatives (Learna and Victoria) went over and beyond their duty to ensure all my needs were met. Will definitely be recommending this facility in the future. Thanks for a great experience and hiring fantastic staff. Really makes the difference. If they would have accepted, I would’ve tipped. I really was that impressed.

Initially I compared several storage companies. But big yellow had a discount that seemed intriguing. I had called and confirmed the storage, then came in the day after for paperwork processing. The facility is Covid secure and well managed. I was served by Victoria, and we were able to process all of the paperwork within 10 minutes. The documents and policies were well explained. I moved in 4 days later, and am confident my items are safe with big yellow.

Everything was clearly explained and all my queries answered.