Customer reviews for Watford Self Storage

Good customer service. Very polite and helpful young man named Kyle Smith. He was very professional.

The guys in store were great with information ans support especially Kyle

Simple quick to arrange Staff super helpful in advance and on the day Connection with movers meant we packed a lot in small spacr

I got a deal for two months at reasonable price, the receptionist was very helpful. The only thing is that the trolleys should be electronic or semi electronic .

Impressed with the slick operation and helpfulness of staff

Staff were friendly and helpful. Process of booking was simple. Quotation quick to get

Both Mark and Learna have fantastic customer skills explained everything well and no pressure to buy boxes,locks etc.Also nothing was too much trouble for them

The young lady who looked after us is warm, friendly, pleasant and informed She explained everything for us, showed us round to everywhere we needed to be, and answered all our queries succinctly and with a smile We liked her a lot

The requirement to take out very expensive and totally unnecessary insurance when completing the registration process. The requirement for insurance is contained in the document but nowhere does it state that you have to bring documents from your own insurers. In addition if people choose not to insure it is there decision.

I was impressed by the whole process, from reception, access for vehicles all the way through to the ease of use of the lifts, removal trolleys etc. The reception staff were very professional.