Customer reviews for West Norwood Self Storage

Friendly and helpful, clear advice, didn’t feel rushed or pressured - spot-on, thanks!

Karen and the team have all been friendly, informative and helpful! I appreciate all of the information and advice given to me since my initial query.

Very well easy to book online and then I got a follow up call with a special offer.

Process was smooth and the store team were great

Very good communication and friendly service

Big Yellow Storage have some of the best customer services I have experienced - I have now dealt with two of your locations and both have been delightful! Thanks to Gemma and Paula in West Norwood, was a pleasure.

Really helpful initial conversation to understand how it all works. Then follow up emails when I needed to change dates around - everyone I dealt with was great. Arrival at the storage was amazing - Peter was so friendly and professional. Made me completely comfortable and helped me understand everything - would thoroughly recommend the experience, thank u!

Excellent all round. Helpful advice and followed up by email each time

Very understanding a great experience

I just wanted to feed back on how fantastic I think Paula in the West Norwood store is. She's professional and highly knowledgeable, but very personable with it. She checked me into my storage room and guided my through the process very efficiently, and also helped guide me through a transfer of the room to my ex-wife.