Customer reviews for West Norwood Self Storage

4.8 out of 5 stars
1444 reviews
All service
Luis
17 Jan 2022
Efficient check in and friendly staff.
Christian
9 Nov 2021
Very helpful, knowledgeable and friendly staff
Sandra
30 Sep 2021
Incredibly well, I was contacted directly by phone within minutes by the lovely man who works there (I don’t know his name but he was very helpful and friendly). Everything was explained fully and was super easy to understand.
Megan
12 Sep 2021
Easy and professional
David
10 Sep 2021
Karen at then westnorwood branches handled my initial enquiry very!, i had accidently reserved two rooms, however she managed to cancel one for me over the phone and was very helpful
Oliver
10 Sep 2021
All of the staff I have dealt with were really helpful, very professional, kind and friendly - I can not speak highly enough of them. When I went there yesterday they were just so accommodating offering cups of water (it was 30 degrees). The whole customer service was nothing short of fantastic.
Janine
9 Sep 2021
Got a call back straight after requesting a quote online, helpful and informative chat. A friendly follow up call came a few days before moving in then we were met by a really welcoming and knowledgeable team. Never used a storage company before but now I would stick to Big Yellow on future occasions too.
Lilla
23 Aug 2021
Peter cross was exceptionally helpful, cheerful and very clear. A pleasure to meet!
Simon
10 Aug 2021
Very easy booking through the internet. The process to check-in online was also easy, the mails regarding this helped a lot.
Ana
7 Aug 2021