Customer reviews for West Norwood Self Storage

Everything was handled very well and clearly explained. Peter was super helpful and made it all very easy.

Excellently. After browsing on the website for a quote, I received a call almost immediately from Karen. She was really polite, friendly and helpful and took the time to explain everything clearly. Instantly put my mind at ease about the whole process!

I appreciate being contacted by staff in advance to check that I was happy with everything. The whole process was clear in advance.

From the first moment I enquired at Big Yellow, the service was first class, particularly by Karen. She was informative and helpful and even telephoned me to remind me to check-in online to ensure I confirmed my reservation. All in all, my experience of Big Yellow was great and stress free.

Thanks Peter for making The check in Process so easy.

Very efficient. Pete gave me a call and was very helpful.

As soon as I looked into the service the staff were highly responsive and made it very easy to complete and organise.

The initial enquiry online was very easy and I received a call immediately after asking if I needed any further assistance. On the day, Paula was incredible - not only was she warm and inviting but she talked me through the check in process clearly and precisely. I was moving house on the same day, which can be stressful and Paula made everything so smooth and easy. Thank you!

Very helpful staff and fuss free process

I was called soon after booking and given all information I needed. The staff were always friendly and helpful. The only thing that could be better is more information at the stage of booking online about extra charges for things like insurance and security deposit.