Although I received a phone call after my email quote I at no time felt pressured or like I was being given a sales pitch. Paula was informative of the services and really helpful.
Perfect
the team at West Norwood were very helpful, polite and fun to talk to, it made the whole experience easy as well as making me feel i had made the right decision
Approach: Really well- very friendly and approachable and informative. Overall understanding and move: staff v helpful in explaining and listening patiently and talking through, very responsive and flexible which I really valued- rather than putting pressure on to commit to a room size things were left open which meant I felt good about sticking with Big Yellow.
Very good service
The lady that assisted us was so lovely and welcoming, during a very stressful time in everyone’s lives she took the time to be kind and considerate.
The staff I dealt with were very friendly and helpful
Karen was really friendly and helpful, couldn’t have asked for better help
Was handled really well gave all the information- no nasty surprises
Karen and Charise were so kind. Making us cups of coffee, explaining everything patiently and no matter how many times we asked the same questions they just repeated the answers calmly. As an extra bonus Karen gave the best information about cats! An excellent service. They are both an asset to your team. Thank you for keeping us stress free.