Customer reviews for West Norwood Self Storage

Nikki and Shane were hands on and made my experiece stressfree Thank you Guys.

The lady from Liverpool was courteous, informative, offered me a price comparison deal and saving and shy even offered me a cup of tea which was made from quality tea bags.

Very well. I was called by staff to clarify my requirements, and was unsold a larger unit, which turns out, was required

My initial enquiry was handled really well. I got a follow up call that was friendly and not pushy and Salesy which can sometimes be the case. Found it to be a great customer experience

All good.

Paula the manager is fantastic from the start to finish. She was able to price match and the process was stream-less from start to finish. Additionally once I arrived on the day I met Paula and Nikki who provided 10/10 service, and worked together collaboratively. What a lovely team at Big Yellow storage, thank you.

From my point of welcome with Charise, I felt valued and was asked for a drink. She sat me through the paperwork, very lengthy but her friendly and chatty personality made it a breeze. It was easy to understand the layout and the process needed

We dealt with Karen. She was well informed, helpful and polite.

Karen and Nikisha was great. We were strapped for time but they made it seem like a walk in the park.

Very professional and efficient Great service at reception