Staff helped from the enquiry to the actual move in day, gave all the information required and explained clearly.
Pei Yin
30 Jan 2019
Staff helped from the enquiry to the actual move in day, gave all the information required and explained clearly.
Very efficiently.
Good advise and easy taking with Samie to make initial enquiry. Booking in and moving in was made simple by Charise. Lovely customer service and very well explained.
Very well.
I would like to compliment the staff who made the whole process of hiring a storage room so simple. Karen started the process well by price matching and beating the storage costs that I had. She was clear in her explanations. Moving in was also a smooth process. Sammie was exceptionally welcoming, friendly and helpful. Staff are extremely professional and customer care is a high priority, that is well executed. Thank you! My storage room is perfect for my current needs.
Karen was great I think the only down side is your pricing structure, which whilst ultimately very competitive, was not clear up front.
Each member of the West Norwood team have been very fast to respond to all my questions..plus they have all been very helpful and accommodating from point og enquiry to checking me in. Very impressed...
From the start with phone calls about our requirements, to he check in process we had a great experience, high standards of professionalism and couldn't have asked for more
Oli handled my enquiry with terrific friendliness and clarity. He talked me through everything and made sure I got it all, and when I needed to change the room size he made that easy too.
very smooth and easy