Customer reviews for West Norwood Self Storage

I've been very impressed with the high level of customer service that I received throughout the storage process at the West Norwood branch. The two members of staff were friendly and very professional. They really made a big difference in handling a difficult move for me. I can state without any hesitation that the standard of customer was some of the best that I've ever experienced having worked in many professional vocations and having procured professional services as a customer.

I didn't have much time to speak with the advisor on the phone prior to moving in . But the welcome talk upon arrival was informative, concise and the advisor was patient with me in giving me further information I requested .

Everyone was perfect

Paula was amazing and absolutely wonderful. Brilliant at her job and made me feel happy and comfortable and a personable experience. Massive thank you to her for helping me

Very well

All very easy and super friendly. A very busy weekend of moving was made all the better by the excellent customer service

Karen was great

My enquiry was handled exceedingly well, and the whole process was explained clearly, by both ( Karen and Gemma )

Initially went through online then called up to get details. I spoke to Karen in the West Norwood office. Went through everything over the phone told me price inc and exc VAT so all was clear and sent over details to complete prior to coming in. I called at 11am, by 1pm that same day was all sorted and ready to go, very smooth process and competitive price

Karen was great in helping me onboard and extremely professional which was a relief as she answered all my questions and allayed all my concerns