The staff were really helpful, Both Paula’s in particular were brilliant. Very friendly and easily answered any queries we had.
Leonie Alma
24 Dec 2017
The staff were really helpful, Both Paula’s in particular were brilliant. Very friendly and easily answered any queries we had.
I was very impressed with the highly professional service. Friendly and attentive staff....always willing to help or answer questions.
Very swift and easy check in. Nice to Ben flexible with dates and offered multiple size options for unit.
I received excellent customer service from Paula Foster. She was very detailed in regards to the services.
From my first contact to enquire about the possibility of booking,all the way through to the delivery and storage of my possessions the process was made very easy by the prompt replies,the good preparatory information,the good advice about a reliable moving company,and the pleasant professional and knowledgable people with whom I dealt. Big Yellow staff and moving company GoVan took the pain out of a stressful move, and we were fortunate to deal to deal with Lee of GoVan and Diego his employee and with Sharice of Big Yellow.
Charise in the office and Debbie on the phone were amazing. The recommended movers, Earl and his team were so helpful and prompt. All in all not just a professional team across the board but personable and helpful as well.
Courtesy of staff, effectiveness and security of system, state of premises, consideration by staff
The gentleman that served me, was informative and so helpful! He is an absolute ideal staff member, I was never confused, and covered all questions. He was even sarcastic and made a few jokes! Great customer service for that reason alone I would this service and recommend it again!
Ellie was very helpful and did everything she could to make the check in fast.
Great Customer Experience! Tim Reynard!!!