I did the higher score because Charise and Paula (Balham) are two lovely ladies with a high good customer service level, they were very patient to go through all the explanation on how it works, I am a first time user of Big Yellow Storage and I'm very happy with the service.
Charise was very helpful and I appreciated the time she took to show me around and make sure I knew everything necessary. She was patient and told me about the extras without seeming too salesy. Thank you
The check-in was quick and easy, and the whole process went very smoothly, so I would recommend to anyone who needs storage. The staff were also very friendly.
The staff were so friendly and helpful.
easy to sign up and a great facility
Incredible staff and very clear with the instructions and personal skills, I dealt with Anton and I his colleague who's name I've forgotten but both were outstanding. A real credit to your company!
They made everything so easy
Giod customer service, friendly and heloful staff an reasinable prices 100sqft
Online booking was so easy, every time I phoned the staff were so super helpful and nice. Charise & Pavia in particular were amazing! They made me tea, were chatty, relaxed and gave me the best customer experience ever!
Excellent and friendly customer service (Anton and Cherise) Good advice regarding storage size User friendly website Easy check in and accessibility