I have seen the way I was welcomed
Mohamed
18 Apr 2017
I have seen the way I was welcomed
The online check in seems to have sped up the process significantly. After arrival we quickly completed rest of the formalities with a great help of Paula and Sylwia, who have been amazing and explained everything to us in great detail.
The check in process was very easy and the staff were incredibly helpful and friendly - shout out to Paula at the Balham depot especially for her amazing customer service and explaining everything clearly.
The staff were extremely friendly which disguised the otherwise lengthy and arduous registration process.
the staff had been courteous, organised, friendly and professional.
Had great in-store service. Sylvia was very helpful. Everything was explained properly. She took her time, process was not rushed at all. All staff at Balham office was very friendly and smiley. Went in to only buy boxes and went out having signed for 8 weeks storage instead.
Super friendly team, really helpful and got me the best deal explained everything in great detail without.
A painless experience, staff very helpful, building very easy to use.
It's convenient, hassle free (you can get boxes there and park easily) and check in was easy
The customer service I recieved was amazing, from the call after to booking to every time I called the store. Sylvia who checked me in yesterday was lovely as well, amazing customer service. Offering us drinks, making everything so simple and easy