Customer reviews for Balham Self Storage

Had great service. Receptionist was very friendly and helpful and advised me on everything I needed to know about my storage.

A surprisingly pleasant experience sourcing and arranging the storage space with Big Yellow. Significantly more helpful staff than their competitors and for the same price. Quick, clear and easy to arrange - with the staff talking you through every step of the way. Only criticism would be the availability of evening access during the week; which is only available at an extra cost.

I was given a comprehensive introduction by a very polite and professional young lady. She knew every answer to my questions and was crystal clear about the important information. This means a lot because it is easy to get that customer service bit wrong and spoil the experience and assurance. - So well done!

Got a great deal with Big Yellow. the process is simple and straightforward, and I was able to order and inventory online and on the phone. When I got there the parking/loadgin was easy, and the storage unit was fine. Recommend them.

Really easy to use and organise. Great value for money.

Very slick service. Easy to deal with Big Yellow and great customer service. The girl at the desk in the Balham store was very nice indeed, smiles and very helpful.The out of hours service is great too.

The advance online check-in is a very good feature, it saves you time when booking in. The service was well explained and very straightforward.

Unbeatable really if you're in the market for a short term storage solution.

Chantelle was a joy to deal with and made sure our dealings with Big Yellow were seamless. I cannot recommend her highly enough. Best, Andrew Walker

Booked my space quite late in the day but was organised for me ver easily on the phone and then at the centre I wasguied throug the whole process so that the times I revisited I felt very comfortable. Would definitely use Big Yellow again.