Customer reviews for Balham Self Storage

very happy with storage

Having stored previously with Access I would compare BYB positively - friendly, helpful and professional.

I felt very pleased with Gemma as my "check in" person.. she was great.. I dis not know that I would need to outlay so much money up front (although a lot will come back to me) and this kind of threw me; as I had to pay full price upfront for 8 weeks, even though I only need four weeks, to get the 50% off deal... that was not very clear on your web site

Great experience, very smooth process and helpful staff.

First class!

Rather brilliant.

Very good. Good, clean and secure facility.

I have stored my stuff in a couple of the Big Yellow Storage units over the years and this is definitely the best one I have used. It was very easy to find, the staff were friendly and helpful and the actual place is very clean and secure. I would definitely recommend them.

My advice to anyone taking out a space on the introductory offer is to think about moving your storage. My husband had a space, for over a year, and when I phoned up to ask if we could change it to my name to make use of the 50% discount we were told the only way to do it was open a new box and move everything. Which we did. Of course when he went to cancel, they offered him the 50% discount for the next 8 weeks. Worth knowing, as it would have saved us an hour of moving heavy boxes!!! So when you're introductory 8 weeks runs out, think about your options!!

Excellent value for money and really easy to use, secure storage. Was struck by the cleanliness and very helpful attitude of staff.