Had the parking area not been on a slope, which made pushing a loaded trolley a little effortful, and had there not been countinuous radio 2 over the tannoy system, which I found quite tiring, I would have rated the store 5* all-round.
Always really friendly, always really helpful and really convenient!
This is the first time I have used Big Yellow Self Storage and it won't be the last. The staff were excellent. Relaxed , helpful and gave clear instructions and explanations. Very helpful in finding the correct storage size and best solution for ease of access to our goods whilst in storage. At the end of a busy and tiring day packing up and transporting our sons belongings to Big Yellow it was wonderful to have professional, friendly and helpful service from the young lady member of staff who helped us, Well done Big Yellow ! I will be recommending you to all friends and business contacts.
All staff have been really friendly and helpful. I enjoy being at your store. Great service. Many thanks.
Put my items in store on November the 26th in Brighton - staff where really helpful let me upgrade to a bigger unit with no issues. I also got a 50% discount and they even made me a cup of tea!
the staff were extremely helpful and guided us all the way, at a time when we were under a lot of stress
I am delighted with the service you have provided and the really nice, cheerful and helpful staff. Everything was explained well and assistance was given when needed.
Staff went out of their way to find the best option for me and were creative and flexible in doing so.
I used the storage facilities recently and i was impressed with the value for money, the quality of the setup, security and most importantly the customer service which far exceeded what i expected, the customer service representative was engaging, helpful and made me feel that Big Yellow storage was the right choice for my storage needs.
Quick, easy, straight forward, no hassle. Friendly, helpful staff.