Customer reviews for Brighton Self Storage

4.8 out of 5 stars
2027 reviews
Thought I may be overwhelmed by a masculine environenment but met lovely ladies at reception and found really easy to arrange. Very easy to store my kitchen. Painless procedure. Would definately recommend also very reasonable price.
j white
22 Sep 2011
Friendly, efficient & easy storage. I was thoroughly impressed by the facilities and particularly by the staff who told me everything I needed to know and were polite, professional and really friendly .
Brighton storer
16 Sep 2011
I received good quality online advice (via live chat) regarding the likely size of room which I would require. I also received extremely high quality service from Nick when I attended the Brighton store itself.
Jo Hunter
14 Sep 2011
Emma behind the desk was truly awesome and advised me on exactly what size storage I might require and was a pleasure to do business with. A true credit to the company !
SimonDrake
3 Aug 2011
Staff are very helpful. Clean, secure environment. Could do with longer opening times on a Sunday, but otherwise good experience.
Gertrude
29 Jul 2011
I liked the attention of the staff and the easy of interacting with the billing / contracting activities. However a major caveat to all of you that are thinking of buying packaging materials, the quality of the boxes is below expectations with boxes coming apart at the seams even when not loaded, clearly an area where the Big Yellow needs improvement such as kicking out their current supplier and getting someone better to supply them quality materials.
Oliveira
29 Jul 2011
Lovely staff made it all very easy! Perfect! Would definitely use again!
Louis M
19 Jul 2011
Really efficient service, the staff were very helpful and even helped to find me the best value storage for my items, which you don't often get at a lot of companies that care less about the customer. Neil, the member of staff who assisted me, was helpful, friendly and intelligent, giving me the information I needed without useless jargon. Great Service.
Natalie Kane
18 Jul 2011
my experience with Big Yellow was always a happy one. All staff were attentive and sympathetic to my constant changes of date of use! Blame the solicitors handling the sale! Am quite content to let them keep an eyr on my property
geoff
18 Jul 2011
Excellent facility, flexible hours and easy to use
Tony Skelding
21 Jun 2011