Extremely tentative and genuinely caring customer service from the two guys at reception on 21/1/17 at about 11:30 - sorry I didn't catch their names. Knowledge about product and dealing with the red tape in a friendly approachable way
During the last 40 years I have used 4 different storage facilities at various times. Alligator/Keepsafe were good but Big Yellow is the best for ease of use & cost. Staff are very helpful particularly Tom when my van doors jammed at closing time.
Facilities are as described, easy to access and secure. Lucas was very helpful and thorough in showing me how it all worked.
Very helpful assistant who reccomended a locker that perfectly suited my needs. Easy process and accessible.
I love the security of the place, the space I've gotten is just nice with the stuff that I have.
Helpful staff and easy to use storage unit.
Systems and procedures were very clear and easy to understand
I think the one word that. Sums up your customer service (and it is an unusual word to apply to a business) is kind. Combining confidence-building efficiancy with consideration and respect, your brighton staff made a stressful move much easier
Because staff were incredibly helpful, friendly and efficient
Staff were so friendly and helpful both when booking by phone and on check in.