All of my communication with BY has been exceptional. All the staff have been incredibly helpful and informative as well as been super friendly!
Tom
28 Nov 2020
All of my communication with BY has been exceptional. All the staff have been incredibly helpful and informative as well as been super friendly!
Kat at the Brighton branch was super helpful and friendly and guided us seamlessly through the set up of our unit. Cant recommended Kat enough, amazing customer experience!
All the processes - booking and moving stuff in - seemed straightforward.
My enquiry was handled very well and everything was explained to me from the beginning to the moving into the storage unit. I am going through a difficult time at the moment and Ollie went above and beyond to make it as easy as he could for. It was very much appreciated.
Lauren and Kat were amazing. They answered all our questions, explained everything clearly - amazing customer service
Lauren was really helpful she went out of her way to get thing sorted as fast and efficiently as possible.
All very straight forward. Staff were very helpful. No problems at all.
The booking process was straightforward and easy to use.
The staff at Brighton have been so helpful with my mums move. When they heard she was disabled the store manger Lauren found us some some space on the ground floor. On check in Harriett was amazing and again went above and beyond to make help, even arranging to greet our removal people the following day.
It was explained extremely well by ollie on the phone and completed by neil very efficiently