The staff were all so friendly and made something that I was anxious about really easy and supported me the whole way through.
Matthew
18 Aug 2019
The staff were all so friendly and made something that I was anxious about really easy and supported me the whole way through.
Very good website Curtesy call before move in was welcome
Originally called to get a storage room for august and spoke to someone i think his name was lewis? and he informed me that i would be put on the waiting list, was super helpful and explained everything. When i went in to move my things he also served me and was great, answered all my questions was so friendly and chatty and explained everything really well
All very good
No problems all staff helpful and polite
Conversations on phone were friendly, informative and helpful. On arrival everything was explained to us ensuring we understood. Incredibly helpful staff (kylie and Richard at Coombe Road, Btn)
Very easy as very flexible, central team responded to initial query and local team called back to make sure all questions answered.
Efficient and friendly service at check-in
After the initial enquiry online there was good communication from Big Yellow reminding me to check in online which was also easy to do and could be done in stages. I knew what I had to bring and the booking in process was quick an efficient
Everything easy and smooth