Customer reviews for Cambridge Self Storage

4.9 out of 5 stars
670 reviews
The Cambridge branch and head office team are amazing!!! I'd booked a unit at Storage King but when I arrived on Sunday their lift was broken and they were unwilling to assist me. I had my whole life in a van that I needed to return to the van hire company that afternoon, and I wasn't willing to carry it up 3 flights of stairs at Storage King! So we called your company and were SO pleased to get an answer at your head office, to someone that was very helpful and reassuring, and within half an hour we were unloading all my stuff into one of your units. David was amazing, going through the process with me as quickly as he could as he could see I was in a panic to get it sorted, supplying my team of helpers with hot drinks. Just overall the customer service, facility, cleanliness of yellow storage vs storage king was unbelievable. I'll be recommending you to everyone I know!! Thank you to your team, they turned my very bad day into a good day!
Sophie
10 Oct 2017
Booking in was extremely easy and professional.
Colin
1 Oct 2017
Good customer service, great price, convinient location and storing options.
Mariliis
27 Sep 2017
Everything was quick and easy
Mihails
10 Sep 2017
The staff were very nice and helpful, explained everything in detail, and answered our questions. On the check in day, the registration was fast and seamless.
Lyazzat
6 Sep 2017
Good service from start to finish. Very clean and modern facility.
Michael
3 Sep 2017
Joshua was extremely helpful and the premises were/are immaculately tidy.
Brandon
3 Sep 2017
Easy, clear info overall. Convenient locations. Clean and tidy facilities. Friendly and helpful staff. Fair prices.
Paul
23 Aug 2017
Fast efficient and knowledgeable service from Josh. Pleasant and well versed.
Thomas
17 Aug 2017
The facility to put in most of the details in online was great. Cambridge Big Yellow contacted me several times from initial quote to booking in by phone to clarify, assist and remind me of dates etc. The personnel were very efficient and friendly. You all did an excellent job. Well done. J Blyta on reception when we arrived was very polite and friendly and went through in a thorough manner all the required details. He is a real asset and credit to the business.
Margaret
1 Aug 2017