The whole experience was perfect from initial contact, quote to completion. I would like to say that Charlene Sutton is superb. She has great enthusiasm, knowledge and customer service.
The team’s customer services was excellent, the lady in the office was extremely helpful and understanding.
Understood my needs and were accommodating. They were friendly warm and also highly efficient. Flexible with my needs and gave me a great deal which really encouraged me to use the organisation
Big Yellow Self-Storage as a well established organisation has a team Of dedicated, friendly, experienced and skilled personnel with the ability to go the extra mile. with the patie
friendly staff
Nia was very helpful and flexible
The same day I came and the same day I was able to get a storage space, no wasted time, the process was quick and easy.
From start to finish the whole experience was excellent. Very friendly, helpful staff
Met my expectations, friendly courteous staff
Both Paula and Charlene made me feel welcome. I needed a storage on the day due to circumstances and Paula made sure that I got one on the day, gave me a full tour, set me up with an account and showed me all the emergency exits & safety videos. I was really impressed. Thank you both for making me feel welcome