How flexible the staff were when I decided to change the size of my unit at the last minute.
Janet
8 May 2022
How flexible the staff were when I decided to change the size of my unit at the last minute.
From my experience the Big Yellow Self-storage Sales Advisors are friendly and easy to interact with. They're also experts in current standard practices in the industry. Hence they can provide up to date and reliable information for your decision-making in relation to your storage needs.
Friendly staff, and ease of setting up a room
Mark from the Thornton Road Croydon branch looked after me from the very start. He explained everything. He was very courteous, patient and helpful. Would recommend.
Price - very good Customer service - fab! Informative and worthwhile but with a friendly service No hard sell but sold us what we needed
Really helpful. Lauren was very friendly, professional, and explained everything patiently and very well
I am a wheelchair user and arrived at the store without reservation by mistake. Mark quickly arranged everything for me in minutes. Excellent service provided. Will most definitely recommend this store to friends and family.
Sharleen on reception was brilliant. Really helpful, welcoming and friendly. Easy and straightforward process. Good clean and accessible storage spaces and trollies.
Detailed check in.
Efficient service. Pleasant staff. Pretty reasonable prices.