Good follow up to my online quote request, the person I spoke to (Mark) was really helpful. I liked the online check in and I was appreciative of being able to do an inventory online before. The move in was easy and Mark was very helpful once again when I had to purchase and additional unit as I had more stuff than first intended.
Paula and Mr Bostick the two members of staff which dealt with us were friendly, attentive, professional, and patient with us and put us at our ease. They recommend the correct size of storage for in our needs
The customer service was excellent ????
The staff was very polite and made it very easy when first arriving too in checking & the units base looks very secure
Friendly service, everything explained clearly
I initially spoke with Paula at Croydon who was extremely helpful and guided me through the necessities to obtain storage. Then I visited the store local to where I live in Norwich. I had not signed in on line but Helder was extremely patient and went through the whole procedure with me. I think the staff at both Croydon and Norwich were so patient and helpful. The phones are answered immediately and they were both aware, immediately, who I was and what I wished for. Just a real pleasure to deal with.
I have always used your company.And tge fact you was opened on Sunday was super helpful.Thank you to the young man in reception.He was amazing beyond words.
Very strong, friendly and knowledgeable customer service
Staff are friendly, helpful and available. The storage room chosen was just the right size for our needs.
Very helpful client service. Very reassuring.