From start to finish the whole experience was excellent. Very friendly, helpful staff
Lynne
5 Jun 2022
From start to finish the whole experience was excellent. Very friendly, helpful staff
Met my expectations, friendly courteous staff
Both Paula and Charlene made me feel welcome. I needed a storage on the day due to circumstances and Paula made sure that I got one on the day, gave me a full tour, set me up with an account and showed me all the emergency exits & safety videos. I was really impressed. Thank you both for making me feel welcome
How flexible the staff were when I decided to change the size of my unit at the last minute.
From my experience the Big Yellow Self-storage Sales Advisors are friendly and easy to interact with. They're also experts in current standard practices in the industry. Hence they can provide up to date and reliable information for your decision-making in relation to your storage needs.
Friendly staff, and ease of setting up a room
Mark from the Thornton Road Croydon branch looked after me from the very start. He explained everything. He was very courteous, patient and helpful. Would recommend.
Price - very good Customer service - fab! Informative and worthwhile but with a friendly service No hard sell but sold us what we needed
Really helpful. Lauren was very friendly, professional, and explained everything patiently and very well
I am a wheelchair user and arrived at the store without reservation by mistake. Mark quickly arranged everything for me in minutes. Excellent service provided. Will most definitely recommend this store to friends and family.