Stephanie was outstanding, couldn’t do enough for me to help. If I could I would offer her a job!
NA
27 Jul 2021
Stephanie was outstanding, couldn’t do enough for me to help. If I could I would offer her a job!
The team understood my requirements and helped me make a decision that was tailored to my needs.
The booking and moving was very straight forward all the staff was very kind and helpfull
The initial enquiry was handled well as well as problems with the check in process. The instore check in was handled extremely well.
Ata was outstanding, very professional, patient and polite with a willingness to help. Definitely an asset for the in-store team.
Atta was amazing, she took a lot of the stress out of a very stressful situation by explaining everything clearly and concisely.
Yes, everything was great, I needed advice on the size of storage and I appreciated the help of whoever I spoke to
Easy, polite helpful staff
From the very first call to Big Yellow, it has been a great experience. I was given help and information to decide on the best unit ext. On the day the goods arrived the customer service was also excellent. Charlene and Steph in the office went out of their way to help with the parking of the 18-meter long container lorry when the driver was insistent that he could not park. It was pouring down and we were helped with plastic sheets, trolleys and we all laughed about the size of the bolt cutters - like something out of a cartoon. I will always use BYSS in the future and cannot recommend the staff and customer service highly enough. Yvonne and Sara - Shopest
Steph was super helpful, she was very proactive and I felt she was doing her job for the benefit of the client rather than her commission. So great customer services.