Absolutely amazing experience from start to finish. Shane greeted us a Croydon and was so amazing in informing us about the storage services. Today I spoke to assistant manager Ata, who was extremely informative in advising me about extended hours and how to access the unit when the reception is closed. I have a stressfree and seamless experience. Thank You Croydon Branch. Xxx
It was excellent. Steph and the rest of the staff was very helpful and generous.????
Jenny and Stephanie were very helpful and made it very easy for me to get my storage solution sorted
I spoke to a member of staff called Stephanie who was extremely helpful throughout. Usually I don’t complete these kind of surveys however she was so customer friendly that I wanted to ensure it was recognised.
Paula is super managing my check in , insurane etc.
initial enquiry was dealt with well. got a phone call after initial web quote
Process was made very easy by the lady at the desk and was explained clearly. Great friendly service. Would definitely recommend
The person are served me very helpful and friendly
Staff very friendly and helpfully great experience
Myself and partner found the process to be straight forward. Due to unprecedented times, I felt staff Tom and Steph , both were very welcoming and polite I received a telephone call shortly after signing up to B.Y from Steph who provided information about the unit she was very helpful. When on site at B.Y I was given a clear in depth explanation (T&C) from Tom which we both were happy with. Social distancing measures were adhered too ( another + ) A tour was presented by Tom to access unit via code ( login / log out etc) Overall professional and friendly. Good experience. Great team.