Customer reviews for Croydon Self Storage

I was attended to by Tom and he made the process easy and simple for me .

I found the process of getting a quote online very positive, especially as I was emailed the next day with a discounted offer. The only downside that it was not possible to click through the email with the discounted offer to make my booking (the link just takes you to the page to get a quote) so I had to call up to do so. This was worth it in the end though, as I got straight through and was able to chat to a lady on the phone about all my requirements and she advised about insurance too. The online check-in was simple. On the day, from as soon as we arrived to check in, Joy was totally friendly and helpful and she took us through the process with ease. She even managed to get us a locker much closer to the lifts than the one that was automatically assigned.

Staff were all extremely helpful, cherfil and friendly.

Atta, Chanel and Tom were really friendly and informative from the get go. I had the pleasure of dealing with all three throughout the whole process. I had second thoughts and was shopping around and you guys were the third company I rang. From the initial call all the wall to using my storage has been so easy. You have an amazing team at this branch and I hope you reward and recognise all three of them.

Charlene took my call and I dealt personally with Tom. Both were most helpful and accommodating with their advice and guidance. The entire process ran very smoothly.

Team member Joy was very helpful and explained everything with clarity. She made my experience very easy and straight forward.

The whole team were very helpful

I made my booking over the phone, it was quick and easy. When I got to the Big Yellow, the person who dealt with me was Joy Williams, she was thorough, concise and swift

Excellent customer service received by me on my initial telephone enquiry - very polite professional customer service representative - I did not recall the gentleman name :(

Our emails were always answered promptly, professionally and with a personal, friendly touch by Joy and Ata.