Excellent service from my first telephone enquiry. The whole process was explained clearly by knowledgeable and approachable staff making it a stress free experience for me.
My initial enquiry was on line and very helpful,,,, the team in Edinburgh especially Monta made the booking in process and admin very straightforward with no hic-cups whatsoever.
Enquiry handled well and efficiently by Gill. Easy to book in and good advice for move process.
10/10 , Gil has been excellent from start to finish
Simple procedure, very pleasant staff. Understood my needs and assisted accordingly.
Very straightforward and helpful. The information was given freely and immediately.
Quote done online. 1 Phone call from Gill. Went into to see her arranged everything that I needed. Top class friendly service from Gill. Everything handled with ease.
Very knowledgeable and professional staff. Explanations etc very well communicated.
Shortly after submitting my details on-line, I received a call from one of the staff at the Edinburgh depot (Jill Munro). This lady was particularly helpful, friendly and courteous. She was very knowledgeable and quoted me a very good deal based upon my requirements, and even offered to help me with the logistical requirements by forwarding my number to one of their business partners. It was clear that the staff here are all about putting the customer first.
Initial enquiry was handled brilliantly and what I thought was a complicated undertaking was shown to be very straightforward due to the flexibility of Big Yellow.