Customer reviews for Gloucester Self Storage

Your staff are helpful and friendly and make the process so easy.

I could not say enough nice things about the team at Big Yellow, Gloucester if I tried. Everything has been easy and efficient. I was called immediately after my initial enquiry and the conversation was very helpful. I have since had to move my booking twice which has been zero hassle. Booking in was made easy, everything was explained clearly and the prices were all explained. Moving in was very simple and the layout of the building makes things very easy. I was pleasantly surprised by how easy it was to also request extended access hours which made my house move that bit easier. Thank you, it has been the simplest part of my house move so far!

Everyone were fantastic and mo was there to welcome me to the store. Explained everything answered all my quesrions and was very polite and down to earth. Amazing customer service.

The whole experience was stress free and mo and Neil were polite happy and very helpful

All very good from the first phone call through to the online checkin and arriving on the day.

The online check in system was long, but easy to understand. When I arrived, it turned out the unit I had booked was too small, and working with Mo, we upgraded for only a minimal increase in price. I really appreciate how easy he made the whole system, as I had no idea what to expect going in, having not used a storage facility in the past.

Very efficient - Neil the Manager at Gloucester was especially helpful

Extremely impressed from start to finish, thanks to Mo and Neil

Very friendly initial call to discuss storage requirements from Mo.

Very well, all staff I've spoken to have been very helpful and informative.