Even when I reserved my storage I was already impressed as only a few minutes after I got a confirmation call and a guy on the phone explained how the big yellow works. Checking in was quick and prompt, thanks to Antony, who was very helpful and gave us clear instructions.
Anthony was great, made all the options easy to understand. All concerns were dealt with easily.
Having filled in the application form online, I went in to check in with Harry at your Kennington storage unit. He was very friendly, efficient, clear, professional and gave me a discount for the column that was running down the unit 45A. The lovely Debbie from Big Yellow head office was accompanying him to gain on-the-ground experience, and she was very helpful and professional. Altogether a great experience with your team.
Everything was smoothly. Anthony Lai was very quick and professional and polite.
Great customer service
Very clear
anthony was absolutely brilliant. well done
Bradley was very useful and he made the check in process super easy. Moving out of your house is always a stressful time and i fell this made everything so much easier.
Excellent all around
Good service, good business model. Rooms are small, but the process is fair and easy. Locks are very expensive