Very well - amazing experience comparing to using other storages before
Jekaterina
14 Jun 2020
Very well - amazing experience comparing to using other storages before
Marc Bostic helped me out and was brilliant. He was very helpful with all the paperwork helping me upgrade my space and showed me the unit. Marc was polite and courteous throughout and made the experience very enjoyable.
Extremely easy , the guy which attend me so kind and tidy . I appreciate the bug yellow care with me . thank you!
We dealt with Mark , he was very efficient, gave us all the info and made it easy to understand
Everything was super easy, and Anthony helps a lot, and was super available! We really enjoy the service na the environment. Great job!! Thank you!
The initial experience was great and I felt looked after during the check-in process, however the problems started with an after care. Upon returning home I’ve noticed that I was overcharged for the unit (I’ve checked with one price online, but the the payment I’ve made in store was much higher) also they have charged me for a dust sheet which I’ve never purchased nor received. I have received an apology for a mistake, but no response to my request to send me an amended invoice or credit back the money overcharged as of yet. Apart from the issues mentioned above, the storage is at good value and staff was nice and accomodating.
I started online...then received a call from Massega one of your reps...after dealing with my questions on the phone I decided to go to your facility in Kennington Lane and seal the deal....It was a pleasure to deal with people who had the experience and patience to deal with me...many thanks
perfect handling, moving managed remotely with help of a moving company and everything went perfect
I came in store in Kennington at very short notice . Anthony was great. He was chatty but efficient , and put me at ease as I was being thrown out of my flat at short notice because of corona virus and worrying about moving and getting my stuff put somewhere safe . I was very happy you were still open to help at such at Crazy time. Thanks .
It was good