Staff so helpful and kind.
Angela
19 Sep 2019
Staff so helpful and kind.
Extremely easy, enquiries online and was called within the hour, was explained everything by colleague Mark and he provided clear breakdowns of costs and what was required.
Anthony was incredibly helpful and friendly during my move in. He put me in a good mood for the rest of the day! The other employees were also friendly and Big Yellow seems to have a nice friendly vibe.
I've used Big Yellow 2 times before, but Bradley explained the process again clearly for my new booking, he made it all very straightforward.
Perfectly handed by an approachable and helpful team.
The initial enquiry online was very simple. The immediate call-back as soon as I’d received the quote felt a little bit full-on as I’d made the enquiry to understand my options around house moving dates rather than because I was in a place to commit and ready to hear about deals on boxes etc. Could just be me though!
I'd never used a storage unit before and everyone was very friendly and thoroughly explained the process and answered my questions.
All staff was very easy to deal with. Bradley, who helped me work out the details of my contract, was very helpful.
Friendly staff, well organised, I am a regular so know the form
Brad made it all super smooth and easy.