Customer reviews for Kennington Self Storage

At the end of what must have been a busy day for Paul at Kennington, when we arrived we queued behind a group of fifteen people, we were given an excellent service. Sure the offer at Big Yellow was explained well with consideration of our individual needs given and the process of booking in was handled professionally, what stood out for me was the attention to detail and calm attitude. Moving your belongings anywhere is stressful, getting a safe place at Big Yellow Kennington was the easy part!

I used this storage because it was convienient to my location. i feel that more trolleys should be provided.

The opening time is really inconvenient for me, only to 6 pm. I was traveling, so when I got back to London, normally over 6 pm...and I couldn't take or put my stuff there. In my opinion, the storage should be opened 24/7, or at least be opened until midnight.

Staff very direct and not very customer foscussed when booking a space.

I would like to say a big thank you to Mark Harrington, the store manager in Kennington store, he was really helpful.

The staff at the Kennington branch were fantastic. They were short staffed as two had called in sick at short notice and the shift manager was really up against it given it was the busiest day of the week. However, she was cheerful, helpful and apologetic, all of what turned a potentially nightmarish experience (15 minute wait) into a good one.

Pleasant staff @ Kennington branch. Nice humour too.

Your man on the phone was hopeless BUT the young chap running the show in Kennington was SUPERB.

I found using Big Yellow Self Storage easy and convenient. Lack of trolleys on a Sat delayed me a little but I was told weekends were busy.

The manager and staff at the branch were really helpful and friendly. The manger made a difficult day for me a lot easier.