Customer reviews for New Cross Self Storage

4.9 out of 5 stars
1622 reviews
Fantastic customer service by very professional and charming Valentin Fabian and his very helpful and professional assistent, Daniel, who was first day at work that day. Thank you!
Anna
18 Jun 2017
Very helpful and friendly staff, made the entire process very easy and clear as to what is expected of us and them.
Xanthe
18 Jun 2017
I found the entire operational process of storing very simple and practical. Storage facilities are good quality and Ernest who checked me and the other staff I spoke to put customer service first. A good team.
Bryson
18 Jun 2017
The staff were extremely helpful and went above and beyond to make things easy for me. They explained everything very clearly and one of them even interrupted his lunch break so I wouldn't have to wait until the other staff member finished helping another customer. I would've been happy to wait, but he insisted. As I said, above and beyond. After that his colleague took over and I received the same level of high service.
Victoria
16 Jun 2017
The customer service was great. Val was the guy who helped me.
Clara
14 Jun 2017
Everything went smoothly!
Jennifer
5 Jun 2017
Reslly easy to use, staff were really helpful and friendly. Made the whole experience very seamless. Highly impressed.
David
5 Jun 2017
Val was very helpful and organised, even though I needed to register and put my business documents and library into storage at 4.30pm on a Friday. He also advised on the right insurance level to cover the monitor I needed to add at a later date. Great service.
Calster Create Ltd
5 Jun 2017
Very good customer service. Easy check in. Everything was very well organised.
Casimir
4 Jun 2017
I was able to reserve on very short notice, when I arrived the staff were incredibly helpful and very nice people. Ernest who was in charge of helping me was a real laugh and helped me sorting out the space I needed
Lucie
4 Jun 2017