Valentin was very positive and clear about what needed to be done. He spoke very clearly once I had mentioned I was partially hearing. Much appreciated.
Laraine
26 Oct 2016
Valentin was very positive and clear about what needed to be done. He spoke very clearly once I had mentioned I was partially hearing. Much appreciated.
During my initial call with the manager Mark, and subsequently with Valentin, they were both so incredibly helpful. Valentin was great and is a real asset to the team, he was so helpful with my questions and was great in explaining how everything would work. On the day I moved my things in to storage Ernest was also great at showing me the room, explaining the procedure of accessing the room. Overall you have an amazing team.
Friendliness and helpfulness of staff, quality and reasonable price of the storage facility.
Simple process and lovely staff I was served by Val
Because the service was professional, timely and pleasant. Valentin Fabian!
The gentleman that helped us was so good and made the process really easy. Amazing attitude.
Very good customer service (from Val in the New Cross store), easy to use website, quick responses to emails, easy to use the facility when I arrived.
Everything went really well, since I got there, and the service was really good. Also the place is really clean witch is really good
Because the person who served us, called Valentin Fabian was absolutely fantastic and did everything quickly and efficiently, and was very funny as well. And the whole system was just really easy and made our move feel far more relaxed.
Everything was explained well and the process was easy. I interacted with Val in the New Cross store and he was great, making what could have been a stressful experience really quite fun.