Customer reviews for Nottingham Self Storage

I used the online chat function, and the person was incredibly helpful. They eased my concerns, answered all my questions, and reserved the space. It was incredibly helpful, particularly with all the stress of moving. I then received a phone call from the branch we were storing with just to check in with us, and answer any more concerns or questions we had. This was fantastic, and made me feel really welcome and valued

Tom was great My container was larger than the documentation, so Tom quickly found a solution and an additional unit was found, at a fair price. Everything was clean, and organised and C19 precautions taken. Much appreciated

Really friendly and clear to understand.

Everything was handled extremely well. Very happy

The team at Big Yellow Nottingham handled my enquiry so so well! I had to reschedule my moving date a couple times and they were absolutely amazing with helping me out. Tom is a fantastic member of the team, explained the entire process to me as we went to view my unit and also explained in great detail the lengths they are going to to ensure cleanliness and social distancing throughout (eg hand sanitiser stations, wiping keypads down every hour, only allowing one household in the office at a time)

Excellent, very friendly staff who were super helpful and a pleasure to deal with. The facility is clean , modern and secure. Would recommend.

Very well done and explained stuff easily to remember

The assistant that helped me was very polite and helpful.

Very good and easy.

The whole process was really easy and the customer service was great.