Initial enquiry was over the Internet, had a phone call from a lovely person called Ellie who was very helpful, polite, friendly and professional. I would definitely recommend the company
easy, simple, straight forward, no catches
Dan was very helpful and explained everything very well
Reece explained everything very well and helped with suggestions and also some sweat on unloading the HGV
excellent customer service from Ellie. Really helpful and friendly
Very easy process and very good, friendly and informative customer service.
The check-in process (despite having done most of it online) takes far too long
Enquired with other storage companies and felt pressured from them to sign up, but had no pressure from Big Yellow, received an excellent service Ellie was so helpful and friendly and polite
The staff member was very helpful and professional, she provide us with all information and answered all enquires. She was also very friendly and helpful. One of the best costumer service I received. I wish that any costumer service I come across with my businesses would be as good as she provide . Thank You
Straight forward and easy