Sacha is pretty much the face of the branch. She ensures everyone knows her name, who she is, and how she can help us. No question is too silly and no request too difficult. Based on the customer service Sacha alone delivers, I am sure I’ll be using Yellow for years to come.
Friendly, helpful staff, good induction, explanation of how it all works
Customer service is great. Staff is very friendly and helpful. Check-in is swift.
Costumer service
Very welcoming and friendly service, easy check in.
Friendly, receptive and brilliant service.
Megan Van Rensburg was friendly, polite and treated me as a human being. She was also very helpful and knowledgeable
It was a very easier and well orgainised process. Carl and Sasha have been most helpful.
Good customer service, clear instructions as well as the online checking is simply and well organised. The place is clean and looked very secure.
Super smooth experience and absolutely wonderful staff that went above and beyond to help us out in the last min that we decided to go with self storage