Customer reviews for Reading Self Storage

Good

I thought my enquiry was dealt with in a professional manner and also they understood my requirements. And everything was easy arranged.

I dealt with Sacha who was very knowledgeable and helpful. She explained the options available to me and the requirements associated with each option and helped me to make a decision very quickly and easily.

Sasha and Karl were brilliant. My initial enquiry to the store gave me lots of info and put my mind at ease and made me feel good about the process. Moving in was also easy and I was given all the info. Customer service was significantly above my expectation and really friendly staff and nice people!

Absolutely seamless and high level of service. Karl was great getting me set up, and Barry on the phone was brilliant getting me after hours access.

Matt was fantastic, really polite and easy to deal with

Sasha called me very quickly after me making a online enquiry to take me through the options and very helpful with my questions. Simply based on this engagement I decided to start my storage three weeks earlier than planned. The booking I Carl took me through the process which was very easy and showed me the unit. Very helpful and like Sasha answered any questions I had. Really great team im glad I chose Big Yellow!

Karl was very helpful and took me through each step clearly

Amazing service, Sacha has been so helpful and welcoming and informative right from the start, even the initial phonecall.Karl was also great On the day of moving in

Very well. I found the team very friendly and helpful. Matt and Sacha were both very helpful with any enquiries I had and responded quickly.