Start to finish no fault. Karl and Matt made a very unexpected short notice move into the facility immensely easy. Their approach to our urgent situation was exemplary. We left afterwards very pleased with the whole experience. Mention for address on website - post code added15 distraught minutes to finding facility
Sacha called me following my online enquiry and was really helpful, friendly and knowledgeable. She answered all my questions and really made me feel at ease and confident that I was choosing the right company to use.
The staff did all the hard work Gave all the options and spoke in a way to understand the process Very helpful and friendly service Explained in detail about the code system and remembering to log out when finished
The members of staff in both your Slough & Reading branch were extremely helpful & Polite.
Very clear explanation of all aspects, with accurate listening to my requirements.
Both Sasha and Karl have been brilliant. They advised me very well and were able to price match. They were also very flexible when I had to delay moving in. I actively chose big yellow over other local options because of how friendly and helpful the staff have been at big yellow. They are a credit to your organisation.
Carl took my initial query and was so friendly and made the info clear and easy. It made an already stressful time much easier with no complications Sasha was super friendly and gave great service. She was informative and I felt I had all I need with no fuss
Sacha telephoned me in response to my on line quotation request and found me an acceptable price for my needs, then talked me through the process well.
Very quick response and friendly team
Quick and proffesional response.very friendly and helpful.Sacha was a Star.