Customer reviews for Reading Self Storage

4.8 out of 5 stars
1417 reviews
Absolutely seamless and high level of service. Karl was great getting me set up, and Barry on the phone was brilliant getting me after hours access.
Kristian
6 Oct 2020
Matt was fantastic, really polite and easy to deal with
Eleanor
18 Sep 2020
Sasha called me very quickly after me making a online enquiry to take me through the options and very helpful with my questions. Simply based on this engagement I decided to start my storage three weeks earlier than planned. The booking I Carl took me through the process which was very easy and showed me the unit. Very helpful and like Sasha answered any questions I had. Really great team im glad I chose Big Yellow!
Andrew
14 Sep 2020
Karl was very helpful and took me through each step clearly
Ashley
30 Aug 2020
Amazing service, Sacha has been so helpful and welcoming and informative right from the start, even the initial phonecall.Karl was also great On the day of moving in
Helena
29 Aug 2020
Very well. I found the team very friendly and helpful. Matt and Sacha were both very helpful with any enquiries I had and responded quickly.
Melissa
28 Aug 2020
Very good, well explained and friendly, efficient service by Sacha
Michelle
24 Aug 2020
It was handled perfectly. It was all done very quickly and sacha was lovely and so helpful.
Siobhan
24 Aug 2020
If the computer systems had been working on arrival it would have been faster and easier.
Philip
20 Aug 2020
Extremely well, quick and easy! Having never used storage before I didn’t know how the process worked. Karl, Sacha and Matt were only too happy to explain things over the phone and via extremely fast and helpful email replies. Thank you all!
Oliver
17 Aug 2020