Everyone was incredibly patient and helpful on the day
Charlotte
6 Oct 2019
Everyone was incredibly patient and helpful on the day
I have dealt with Matt since my initial call, he was most helpful and explained everything clearly.
Really nice, friendly and helpful. Although felt a bit ‘saleman’ At times
Very good, very easy
Very quick turnaround on email questions and useful additional information and suggestions given. Discounted price was also consideration in choosing Big Yellow.
I think calling everyone who gets a quote is a bit aggressive; this should be an opt in option separate from opting into emails.
Very easy online reservation and check in
The enquiry process was quick and easy. The size examples are particularly helpful in judging what size room to select. The follow up call from Karl was useful and informative.
The whole process was extremely easy and the store team were great and made it very clear - especially Mat!
It was fantastic. I was, very well attended. the facilities are fantastic and the price even better.