Staff were friendly,knowledgable and helpful The building was very clean and tidy as was the car park This is the second time I have used big yellow and I had no hesitation to Coe back
You are helpfully and the lady who meet me when i went to the office she was so nice
Quick, easy & friendly. Karl was a big help and even offered a bigger room to suit our needs.
Their is always room for improvement so 10 would say you can't improve!
Karl was fantastic, over the phone initially and then in person when we went in. The storage is so clean! Wonderful. The floors and units are clean, nicely painted walls, all looks and feels good. Also am pleased about the security.
Quick and easy process. Good site. Friendly staff (Karl)
Upon visiting the Big Yellow branch in Reading, I was welcomed by Karl Nixon who was excellent in explaining everything about the process and running through what needed to be done to get me quickly assigned a storage room that met my needs.
Both Karl and Michael were extremely helpful, polite and patient with us when going through all the paperwork, and allowing us to change our minds at the very last minute as to size of storage. I was also impressed at how positive they were about the Big Yellow company itself and the directors.
Efficient friendly helpful
Excellent facilities and brilliant staff