Customer reviews for Reading Self Storage

Very efficient and friendly staff and easily accessible, clean and well equipped facilities.

Service from Karl was beyond first rate. Karl was very helpful and explained things thoroughly and Karl was very easy to get along with. Word has already spread about Karl, that his ears must be burning. It's rare to find anyone this helpful and that's my honest opinion. If I had a customer facing company, Karl would be at the top of list.

All went well. Good explanations, friendly and helpful staff (Karl Nixon, Mittch Boyd). Very helpful in finding a trustworthy removal company on short notice, especially when the first one proved to be a no-show.

The reception team are very helpful. I am impress that they matched the price of their opponent. Also, we enjoy the flexibility of its insurance policy. We are very please that we chose the right place as I did compare the different storage facility in Reading. Having said that, today I have encountered a problem with the lighting in our R area, the light switched off only after a minute or two. I have to walk back to the top of the middle corridor to have it set off with the sensor. I hope it won't happen again as it is annoying that the light switched off when we are in the middle of stacking the boxes.

Because I was satisfied with the serves and the manger Michael was very helpful.

Michael was very helpful, friendly and efficient. He made the whole process easy to understand and answered all my questions.

Very quick on phone. Check in was easy. Ellie was quick

from the point of interest I had a lovely phone call from MIchael, I was having some problems and he was very helpful, and just welcoming and friendly. when we arrived to go through all the paper work it was so simple and easy, love the facilities, everything was top notch, really impressed!

Ellie, Clark (someone else I don't recall the name), were very friendly, very accommodating and very customer oriented!. Very professional team!

The reception was perfect. Not only she helped me found the right storage, but gave me confident that my items are safe and sound. Friendly and very professional. Will definitely recommend Big yellow to others.